Friday, January 27, 2012

Customer Service Love: GetHuman

Wouldn't you rather talk with these really real people than a robot?

Let's say you've had a wonderful experience with Ginormo Co. and you'd like to call and tell someone about it. You're probably going to Google the customer service line and negotiate through a vast network of automated press-or-say-this-or-that commands before you actually get to a human. If you're worried that all this time might deflate your desire to tell your fantastic story, fear not: GetHuman is here.

GetHuman lists customer service numbers that connect customers with real, live people instead of autobots. Users can rate the quality of a phone number and GetHuman will work to list the most relevant numbers. Now, let's pick up/flip open/turn on our phones and get calling!

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